KMN Privacy Policy

Effective Date: July 25, 2025

Preamble: Our Commitment to Your Privacy

LLC ("KMN," "We," "Us," or "Our") is dedicated to safeguarding the privacy of its users ("User," "You," "Your"). This Privacy Policy ("Policy") is designed to transparently explain Our practices regarding the collection, use, sharing, and security of Your information when You use the KMN Smart Plug ("Smart Plug" or "Device"), the KMN Solutions mobile application available on the Apple App Store (the "App"), our website KMN.Solutions (the "Site"), and all related services (collectively, the "Services").

Your use of KMN's Services signifies Your acknowledgment and agreement to the terms outlined in this Policy. We believe that a strong commitment to privacy is fundamental to building and maintaining trust with Our users.

1. Introduction

This Privacy Policy outlines the data handling practices of KMN. The purpose of this document is to describe how KMN collects, uses, shares, protects, and retains Personal Data (as defined herein) when You access or use Our Services.

By purchasing, installing, or using any of KMN's Services, You signify Your acceptance of the terms and conditions described in this Privacy Policy. If You do not agree with the terms of this Privacy Policy, You should not use KMN's Services.

2. Scope of This Privacy Policy

This Privacy Policy applies to all Personal Data collected by KMN through:

• The KMN website located at KMN.Solutions and any other websites owned or operated by KMN that link to this Policy.
• The KMN Solutions mobile application (the "App").
• The KMN Smart Plug, and the firmware and software embedded in the Device.
• All related services, features, interactive and informational content, customer support, and other communications offered by KMN.

This Privacy Policy does not apply to third-party websites, applications, or services that may be linked to or from KMN's Services. These third parties have their own privacy policies, and KMN is not responsible for their data practices.

3. Information We Collect

KMN collects information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household ("Personal Data"). The specific types of Personal Data KMN collects depend on how You interact with Our Services.

Categories of Personal Data Collected:

A. Information You Provide Directly:

• Account Information: When You create an account with KMN, We collect Your name, email address, and password.
• Contact Information: We may collect Your physical address, and phone number for shipping and account management purposes. You can contact us at hellokmn24@gmail.com.
• Payment Information: When You purchase our products, our third-party payment processors collect Your billing address and payment method details (e.g., credit card information). KMN does not directly store your full payment card information.
• Communications with KMN: We collect Personal Data from Your communications with Us, such as when You contact customer support via email.

B. Information Collected Automatically from the Smart Plug and App:

• Smart Plug Device Information: When you register and use a Smart Plug, We automatically collect information about the device itself, such as the device model, serial number, firmware version, and network connectivity status (Wi-Fi and/or cellular).
• Smart Plug Operational & Sensor Data: When your Smart Plug is connected, We collect data directly from the device's sensors and operational logs. This is core to the service we provide and includes:
  • Electrical Data: Real-time and historical Current (Amperage) and Voltage measurements of the power flowing through the plug.
  • Operational Status: Whether the device plugged into the Smart Plug is currently "on" or "off".
  • Runtime Data: Data on how long the connected device has been on, including "Average Runtime" and "Total Runtime" over various periods.
• Precise Geolocation Data: We collect precise real-time location data (e.g., GPS coordinates) directly from the GPS module within your Smart Plug. This allows us to provide the core feature of showing you the location of your Smart Plug within the App.
• App Usage Data: We collect information about how You interact with the KMN Solutions App. This includes details such as app launches, features utilized, screens viewed, time spent in the app, and crash reports.
• Mobile Device Information: We collect information about the mobile device you use to run the App, such as the device model, operating system version, and IP address, to ensure compatibility and for security purposes.
• Cookies and Tracking Technologies: We use cookies on our Site to operate and administer the Site and improve your experience. A "cookie" is a piece of information sent to your browser by a website you visit. You can set your browser to accept all cookies, to reject all cookies, or to notify you when a cookie is offered so that you can decide each time whether to accept it.

C. Information from Third-Party Sources:

• We may receive information from our payment processors confirming your transaction.

4. How We Use Your Information (Purposes of Processing)

KMN uses Your Personal Data for the following purposes:

• To Provide and Maintain Our Services:
  • To create and manage Your account, authenticate Your identity, and enable access to Our Services.
  • To process Your orders and payments.
  • To display your Smart Plug's status, location, energy consumption data (Current & Voltage), and runtime information within the KMN Solutions App.
  • To provide customer support and respond to your inquiries sent to hellokmn24@gmail.com.
• To Personalize and Improve Your User Experience:
  • To tailor content and features within the App, for example, by providing insights and reports based on your Smart Plug's usage patterns.
  • To analyze usage trends to troubleshoot and improve existing Services and to develop new products and features. When data is used for improvement, We strive to use aggregated or de-identified data.
• To Communicate with You:
  • To send You important service-related communications, such as updates to Our terms or policies, security alerts, and administrative messages.
• For Security and Fraud Prevention:
  • To protect the security and integrity of Our Services, systems, and data; to prevent, detect, and investigate fraud, unauthorized access, or violations of Our terms.
• To Comply with Legal Obligations:
  • To fulfill Our legal and regulatory obligations, such as responding to lawful requests from government authorities, subpoenas, or court orders.

5. How We Share Your Information

KMN does not sell Your Personal Data. We only share Your Personal Data in the following circumstances:

• A. Service Providers and Processors: We engage third-party companies to perform services on Our behalf, such as cloud hosting (e.g., AWS, Google Cloud), payment processing, and data analytics. These service providers are contractually obligated to only use Your Personal Data based on Our instructions and to implement appropriate security measures.
• B. Legal Obligations and Rights Enforcement: We may disclose Your Personal Data if We believe in good faith that such disclosure is necessary to comply with applicable laws, protect the rights and safety of KMN or our users, or to prevent fraud or security breaches.
• C. Business Transfers: In the event of a merger, acquisition, or sale of assets, Your Personal Data may be transferred to the successor entity. We will notify you of any such change in ownership.
• D. With Your Consent: We will share Your Personal Data with third parties when You explicitly direct Us to do so.

6. Data Security

KMN is committed to implementing and maintaining reasonable administrative, technical, and physical safeguards designed to protect your Personal Data. We use encryption (such as TLS/SSL) to protect data during transmission and employ access controls to limit access to your data to authorized personnel. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Data Retention

KMN retains Your Personal Data only for as long as it is necessary to fulfill the purposes for which it was collected, including to provide Our Services, comply with Our legal obligations, resolve disputes, and enforce Our agreements. Account information and data from your Smart Plug are retained as long as your account is active.

8. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your Personal Data. These may include the right to access, correct, or delete your Personal Data. To exercise any applicable rights, please contact us at hellokmn24@gmail.com. We will take reasonable steps to verify your identity before processing your request.

9. Children's Privacy

KMN's Services are not designed for or intentionally targeted at children under the age of 13. We do not knowingly collect Personal Data online from children under 13. If you are a parent or guardian and believe that your child has provided us with Personal Data, please contact us at hellokmn24@gmail.com.

10. International Data Transfers

KMN operates in the United States. Your Personal Data will be transferred to, stored, and processed in the United States. By using our Services, you consent to the transfer, processing, and storage of your Personal Data in the United States.

11. Governing Law

This Privacy Policy and any disputes related thereto shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of laws principles.

12. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will notify you by email to the address associated with your account, through an in-app notification, or by posting a notice on our Site. Your continued use of our Services after such a change constitutes your acceptance of the new policy.

13. Contact Information

If You have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact Us at:

hellokmn24@gmail.com

Last Updated: July 15, 2025